Questions To Ask Any Potential Mover Before Signing On The Dotted Line

Questions To Ask Any Potential Mover Before Signing On The Dotted Line

Movers & Packagers

Hiring a moving company is fundamental for a successful relocation experience. However, it can be a stressful process if you hire someone who cannot meet your needs and expectations. To ensure that you’re making the right choice for your moving company, ask a potential mover some critical questions before signing a contract. The article will cover vital questions you should ask any potential mover to help you make an informed decision.

  • Do You Offer Specialty and Settle-In Services?

When hiring a moving company, asking them if they offer specialty and settle-in services is crucial. Specialty services can include packing and handling fragile items, such as antiques or artwork, while settle-in services can include unpacking and arranging your belongings in your new home. These services can be beneficial if you have many items or are short on time.

Experienced movers like Molloy Bros. Moving and Storage Company have the special equipment and expertise to provide quality specialty services. That may include handling delicate items, such as pianos or other large, valuable items, to ensure safe transit to your new home. It’s essential to ask the moving company about their experience and qualifications in handling these items and any additional fees or charges that may apply. Doing so gives you peace of mind that your belongings will receive professional care during relocation.

  • Do You Meet Any Reputable Business Accreditation Standards?

If you are looking to hire a moving company, it’s crucial to research their reputation and determine if they meet any reputable business accreditation standards. For example, the Better Business Bureau (BBB) is a well-known organization accrediting businesses meeting its trust and ethical practices standards.

That can help you determine if the company has a good reputation for ethical practices and customer service. It’s important to note that accreditation does not guarantee a company’s reliability or quality of service, so it’s still essential to consider other determining factors discussed and read customer reviews before hiring a mover.

  • What is Your Pricing Structure?

When considering a potential mover, asking about their pricing structure is essential. Some moving companies charge by the hour, while others charge a flat fee based on the distance of the move and the volume or weight of your belongings. It’s essential to clarify what the price includes or excludes and whether additional fees or charges may apply, such as fuel surcharges, packing materials, or costs for specialty services.

Also, ask about any discounts or promotions that may apply, payment options, and cancellation policies. Getting multiple quotes from different moving companies to compare pricing and ensure you get a fair deal is also a good idea.

  • What Level of Liability Coverage Do You Provide?

When considering a potential mover, asking about their liability coverage level is essential. Liability coverage protects your belongings during the move in case of loss, damages, or theft. Moving companies may offer full value protection, which provides coverage for the entire value of your items, or released value coverage, which only offers minimal insurance coverage, typically based on the weight of the items.

It’s important to clarify what type of coverage the moving company offers and if there are any additional fees or charges for the full value protection. You may also want to consider purchasing additional insurance coverage through a third-party provider to fully protect your belongings during the move if you feel the coverage is inadequate.

  • Do You Provide Free Estimate

When selecting a moving company, asking if they provide a free estimate is vital. Most reputable movers will offer free and reliable moving estimates, which they can provide through various methods. That may include in-home, virtual, video, or over-the-phone estimates. In-home estimates involve a representative from the moving company visiting your home to assess your belongings and provide an accurate quote.

Virtual or video estimates use technology to assess your belongings remotely, and over-the-phone estimates are provided based on the information you provide over the phone. By obtaining an estimate, you can better understand the expected costs of your move and ensure that you’re getting a fair price.


Choosing a reputable and reliable moving company is essential for a successful and stress-free move. By asking the right questions before signing on the dotted line, you can ensure that you’re selecting a company that meets your needs and budget. These are crucial factors to consider when inquiring about accreditation and liability coverage, asking for a pricing structure, and determining if they offer specialty services and free estimates. By researching and asking the right questions, you can have peace of mind knowing that you have an experienced professional mover to handle your moving process.

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